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Friday, 05 August 2022 20:14

Operation of e-Gov components, eGov.kz, eGov mobile application and CSC has been fully restored

National Information Technologies JSC has fully restored the operation of e-Gov components, including eGov.kz portal, Open Government portal, eGov mobile app and the major state databases (State Databases of Individuals/Legal Entities, etc.). Also, delivery of public services is available in CSC, specialized CSC and second-tier banks.[nitec.kz]

"NIT JSC employees have carried out all the necessary activities to restore the operation of e-Gov components and state databases. Currently, everything is running as expected. Due to the failure, a large influx of users is expected in the next few days. We ask you to treat this situation with understanding," said Rostislav Konyashkin, Chairman of the Board, National Information Technologies JSC.

Also, an analysis of the failures that have occurred is underway. Any failure in e-Gov information systems is recorded as an information security incident. Based on the results of a comprehensive analysis, measures will be taken to prevent such situations in the future.

Earlier, due to the failure of government agencies` server center infrastructure, certain state databases and e-Gov components were unavailable. For this reason, delivery of public services via CSC, specialized CSC and second-tier banks was unavailable.